How can your customers get a hold of you? Enter the best phone number and website for your business. If there is more than one category that applies, just choose the one that best fits your business. Start typing in letters and a menu of options will pop-up showing you various categories you can use. Let’s tell Google what kind of business you do. We’ll get to adding more locations shortly. Note: If you have multiple business locations, just use the primary location for now. If you do have a physical location and only serve people within a certain radius, select “Distance around your business location” and type in as many miles or kilometers as you’d like. If you’re a service-based business without a primary location, select “Specific areas” and type in the regions you serve. Now it’s time to tell Google what areas you serve. Step 5: Tell Google what areas you serve. Important: If you’re a service-based business (and you don’t have a physical location), select the “I deliver goods and services to my customers” and then select “Hide my address” to make sure your address isn’t shown on your listing. Type in the address where your business is located. If you have multiple names (DBAs), use the one most commonly recognized by your customers. This part is easy – simply enter your business name. Once you’re on the Google My Business page, click the big green “Manage Now” button. That means when a review or question comes, you and your employees will be able to jump on providing a response and winning a new customer immediately. With the account, you’ll be able to access your dashboard at any point – no matter where you are – with the mobile app. This account, once it’s been set up, will allow you to manage your business listing, publish online updates, respond to reviews, and add photos. Step 2: Go to From here, you can learn more about the Google My Business account. However, a Gmail account will work just as well. Ideally, it should be set up with your domain name (i.e. This account should be entirely related to your business. If you haven’t already, take a moment to create a Google account. Step 8: Finish and Verify Your Business Step 1: Create a Google Account This makes it more difficult to manage your business’ online reputation and have control over what is often your customers’ first experience interacting with you.įortunately, setting up an account is easy to do and doesn’t take too much time. Without setting up a Google My Business account, it’s very difficult to have control over these answers on the world’s most popular search engine. If you’re a new business or haven’t set up a Google My Business profile yet, you may not have found a whole lot.įrom just a Google search, your potential customers should be able to answer any question they may have about your business including: When potential customers search for your business, what do they find? Go ahead and search for it in Google yourself, we’ll wait. For those who need to claim their business page or want to further optimize what you have, check out our Ultimate Guide to Google My Business pages. Editor’s Note: This post is great for those with new businesses or those who don’t have their business up on Google.
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